Customer Experience Executive - Singapore - ELITEZ & ASSOCIATES PTE. LTD.
Description
Descriptions:
- Ensure that customer experience excellence is delivered within the business, culture and values
- Front desk duties and shift work, to greet and welcome guests, answering phone calls and perform service calls
- Attend to clients request and resolve dispute in a timely manner
- Build and maintain positive relationships with various stakeholders
- Assist in touring of space, and promote the brand / company's services offered
- Follow through of SOPs at all times
- Ensuring that center's facilities and operations are in excellent condition, with SOPs and internal processes being followed
- Ensuring that vendors services are delivered in accordance with SOPs and contracts
- Inventory management
- Assist in collating data and and reporting for task assigned
Requirements:
- Possess Customer Service experience
- Able to work on weekends and public holidays when needed
Registration No:
R
EA License No: 20C0426 (Elitez & Associates)
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