Software Engineer - Singapore - COMBUILDER PTE LTD

Description

Responsibilities:

• Develop existing programs by analyzing and identifying areas for modification. Execute full software development lifecycle using primarily Java and/or C++ programming.
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems.
• Integrate new software components into a fully functional software system. Perform impact analysis and coordinate implementation. Monitor and improve the system.
• Develop software verification plans and quality assurance procedures.
• Document, write operational documentation and maintain software functionality
• Maintain and improve existing codebases and peer review code changes.
• Research and use new technologies where relevant.
• Provide a detailed level of technical assistance to the customers.
• Support customers by responding within the designated SLA. Proactively update customers and ensure they are satisfied with our support service.
• Maintain existing systems by monitoring and correcting software defects. Improve system quality by identifying issues and common patterns, and developing standard operating procedures.
• Troubleshoot, debug and upgrade existing systems. Investigate root cause of the issues, develop corresponding solutions for customers while understanding their needs.
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications.

Requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Engineering or related studies.
• All-round communication skills and ability to work collaboratively with team members as well as customers (end-users).
• Proficiency in software engineering tools and programming languages, preferably Java and/or C++. Experience in developing or supporting mission critical system is advantageous.
• 2 to 5 years' relevant software development and support experience.
• Experience in various operating systems such as Windows, and Linux.
• Familiarity in databases such as MS SQL Server and/or Oracle etc.
• Knowledge of algorithms and data structures
• Ability to gather and document requirements translate them into specifications.
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Commitment to providing the best experience possible for customers