Sea Operation Manager - Singapore - Glints Pte Ltd

Glints Pte Ltd
Glints Pte Ltd
Verified Company
Singapore

4 weeks ago

Wei Jie

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Wei Jie

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Description

The company is a global leader in international shipping and logistics provider with headquarter in Italy and presence across 60 countries with 300 global offices.


They are looking for a passionate SEA Operations Manager to lead the sea freight operations team to provide customer-focused service and high-quality service.


Key Responsibilities

  • Lead the Operations team
  • Resolve interbusiness units' disputes
  • Design Key performance indicators (KPIs) to maintain team productivity and service quality
  • Coordinate with the Customer Service and Sales teams on the standard operating procedures
  • Ensure compliance with the standard operating procedure
  • Review & analyse operational capacity to maintain high quality service
  • Progressively review working process & implement reengineering process upon consultation
  • Conduct hiring, team evaluations and training to build and maintain a highquality operations team 2.Team Management
  • Plan and monitor team performance including give coaching and counselling
  • Plan and monitor team development together with management team

Requirements:


  • Minimum Diploma / Degree in relevant field
  • Minimum 5 years' experience in freight forwarding with sea freight
  • Possess excellent communication and interpersonal skills
  • Strong team leader with a continuous improvement mindset
  • Able to work independently
  • Experienced in people management

Salary:
$5, $7,000.00 per month


Schedule:

  • Monday to Friday

Experience:

Sea Freight Industry: 5 years (required)
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