- Evaluate key performance indicators including RSAT, FCR, TSF, call volume, sales referral, and productivity to meet business objectives.
- Resolve complex issues with significant organizational impact by handling escalated client complaints and collaborating with relevant departments.
- Analyze team performance and recommend personnel actions such as promotions or terminations. Drive change through innovation and process improvement while eliminating friction points for the team.
- Develop leaders by providing guidance and mentorship in conjunction with succession planning. Enhance employee skills to expand team capabilities and provide growth opportunities.
- Recommend new work procedures and contribute to the development of customer service techniques models plans.
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Professional Services
3 weeks ago
Only for registered members SingaporeWe are looking for an experienced Digital Forensic Solutions Consultant who will ensure our customers are successful throughout the full lifecycle of our solutions from requirement gathering through advisory to solution deployment. · ...
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Financial Services Professional
3 weeks ago
Only for registered members SingaporeJai Ho Advisory offers a welcoming environment for settled foreign talents to provide financial solutions locally and abroad. · Analysing financial data · Preparing reports · ...
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Accountant (Professional Services)
1 month ago
Only for registered members SingaporeMy client is one of the leading professional services firms in Singapore, with a reputable and strong-standing international presence. · ...
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Professional Services Consultant
4 days ago
Only for registered members Singapore Full timethe adobe professional services consultant role offers an outstanding opportunity to work closely with clients understanding their technical business requirements to implement adobe experience cloud solutions that deliver maximum value. · act as a domain expert in adobe experienc ...
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Professional Services Consultant
1 week ago
Only for registered members Singapore, SG, Singapore, SingaporeThe Professional Services Consultant is responsible for delivering configurable solutions to customers and partners. · ...
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Professional Services Consultant
1 week ago
Only for registered members SingaporeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. · ...
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Service Field Professional
1 month ago
Only for registered members SingaporeWe are looking for a Service Field Professional to join our team. The successful candidate will provide technical support for servicing, maintaining and repairing of elevators and/or escalators as assigned. · Maintain, service and repair the elevators, escalators and mechanical-p ...
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Professional Services Consultant
1 day ago
Only for registered members SingaporeWe are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. · ...
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Senior Professional, Platform Services
1 week ago
Only for registered members SingaporeAbout the Role{{ about the role }}Mult i-Cloud & Networking:{{ multicloud and networking }} {{ list of skills }} {{ key attributes }} · ...
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Director, Professional Services ASEAN,
1 month ago
Only for registered members SingaporeAWS is seeking a Director, Professional Services (ProServe) ASEAN to help grow and scale our Professional Services team in the region. · This individual will contribute at an international level to design and drive the cloud-based IT professional services delivery model of the fu ...
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Principal Professional Services Consultant
1 month ago
Only for registered members Singapore Full time+As a Principal Consultant for SOC Transformation & XSIAM Deployment you will drive large-scale programs through complex SOC transformations ensuring successful execution of foundational elements like seamless log migration. · +Serve as lead strategic advisor and subject matter e ...
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Senior Professional Service Consultant
1 week ago
Only for registered members SingaporeWe're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. · ...
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Professional Services Project Manager
2 weeks ago
Only for registered members SingaporeWe are seeking an experienced Workday Project Manager to oversee all stages of the project and project delivery. · The Workday Project Manager will be responsible for assembling project teams, assigning individual responsibilities and enforcing accountability, · developing and ma ...
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Professional Services Project Manager
1 month ago
Only for registered members SingaporeThe Workday Project Manager will oversee all stages of project delivery. Responsibilities include assembling project teams, assigning individual responsibilities and enforcing accountability. ...
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Professional Services Project Manager
3 days ago
Only for registered members SingaporeThe Professional Services Project Manager (PM) is responsible for planning, directing, leading and coordinating activities utilizing industry best practices for multiple projects to ensure project/program goals are accomplished.We deliver results that exceed expectations and we w ...
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Professional Services Project Manager
1 month ago
Only for registered members SingaporeWe believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support. · ...
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Senior Professional Services Consultant
1 week ago
Only for registered members Singapore Full timeWe are seeking a skilled and proactive Technical Consultant to bridge the gap between technology and business needs. NetWitness is revolutionizing how organizations detect, investigate, and respond to cyber threats. · Bachelor's degree in Computer Science, Information Technology, ...
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Professional Services Project Manager
3 days ago
Only for registered members Singapore Full timeTenable is the Exposure Management company. We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. · ...
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Senior Professional Services Consultant
3 days ago
Only for registered members SingaporeWe are seeking a skilled and proactive Technical Consultant to bridge the gap between technology and business needs. · ...
- Only for registered members Singapore Internship
Amazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services TechU program. · ...
- Only for registered members Singapore
+This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. · +Currently enrolled in, or completed within the last 12 months, an associates, bachelors or master's degree · Experienc ...
Lead Customer Service Professional - Singapore - beBeeExperience
Job title: AVP - Affluent Segment Lead - Contact Center
Description
Job Title
The Affluent Segment Lead - Contact Center is a leadership position that oversees customer service activities. The objective is to assess and manage performance, ensuring teams meet quality standards and productivity expectations.
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Professional Services
Only for registered members Singapore
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Financial Services Professional
Only for registered members Singapore
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Accountant (Professional Services)
Only for registered members Singapore
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Professional Services Consultant
Full time Only for registered members Singapore
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Professional Services Consultant
Only for registered members Singapore, SG, Singapore, Singapore
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Professional Services Consultant
Only for registered members Singapore
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Service Field Professional
Only for registered members Singapore
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Professional Services Consultant
Only for registered members Singapore
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Senior Professional, Platform Services
Only for registered members Singapore
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Director, Professional Services ASEAN,
Only for registered members Singapore
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Principal Professional Services Consultant
Full time Only for registered members Singapore
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Senior Professional Service Consultant
Only for registered members Singapore
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Professional Services Project Manager
Only for registered members Singapore
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Professional Services Project Manager
Only for registered members Singapore
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Professional Services Project Manager
Only for registered members Singapore
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Professional Services Project Manager
Only for registered members Singapore
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Senior Professional Services Consultant
Full time Only for registered members Singapore
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Professional Services Project Manager
Full time Only for registered members Singapore
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Senior Professional Services Consultant
Only for registered members Singapore
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Professional Services, A2C(Associate to Consultant)
Internship Only for registered members Singapore
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Professional Services, A2C(Associate to Consultant)
Only for registered members Singapore