Switchboard Operator - Singapore - DIRECT FUNERAL SERVICES PTE. LTD.

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    $24,000 - $36,000 per year Customer Service / Support
    Roles & Responsibilities

    Job Highlights

    • Career development opportunities
    • Attractive salary that commensurate with experience and skills

    Job Description

    • Manage incoming calls, perform telephone screening.
    • Take and pass on telephone messages promptly
    • Assist internal communication issues
    • Handle administrative and clerical work
    • Provide administrative support to the Operations Department
    • Coordinates daily operational activities
    • Close monitoring of jobs and provide necessary updates to clients
    • Responds to customers' feedback and inquiries, provide good client support and maintaining a good relationship
    • Prepare & process documents for submission to clients/ relevant authorities
    • Ensure timely submission & generating monthly reports
    • Perform general administrative duties as required
    • Assist in resolving customer enquires as required
    • Deliver work and service excellence at times
    • Respect the deceased, support the client and uphold the company's reputation at all times
    • Other ad-hoc duties as required

    Candidates with Tele sales and call center experience prefered.

    Tell employers what skills you have

    Security Clearance
    Microsoft Office
    Verbal Communication
    Career Development
    Administrative Support
    Team Player
    Customer Service
    Service Excellence
    Able To Work Independently
    Call Center