No more applications are being accepted for this job
- Possess minimum G.C.E. "O" levels.
- Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
- Minimum 6 months work experience in hotel operations.
- Possess good customer relations, communications and interpersonal skills.
- Able to work night shifts, weekends and public holidays
Guest Service Officer - Singapore - GRAND HYATT SINGAPORE
Description
Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department.
Coaching
Front Office
Troubleshooting
Restaurants
Housekeeping
Interpersonal Skills
Property
Spa
Transportation
Tourism Management
Team Player
Customer Service
Directing
Customer Relations
Hospitality