Analyst, Billing - Singapore - AIA

AIA
AIA
Verified Company
Singapore

4 weeks ago

Wei Jie

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Wei Jie

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Description
At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

  • It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
  • And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._
Sound like you? Then read on.

About the Role


In this role, you will be the main liaison for operational dealings between various parties from front office to the back office, which include Corporate Solutions - Sales & Marketing, Corporate Solutions - Operations teams, with the objective to support onboarding process for new businesses and renewals, and improve the billing's turnaround time and responsible for ensuring timely and accurate issuance of Bills and Policy contracts in support of Corporate Solutions' goals and vision.


Job Responsibilities- Review, issuance and delivery of Group Insurance policy contracts, endorsements and bills.- Manage assigned portfolio and support projects efficiently and effectively- Track and monitor new business and policy renewal to ensure that information is received in a timely manner by working closely with colleagues from Sales and Marketing.- Set up and review new business/ renewal policies in core system- Ensure high billing accuracy with due diligence check- Participate in projects that involves improvement of operations efficiency, which could include User Acceptance Testing (UAT)- Ensure service level commitments are met.

- Maintain awareness on regulatory compliance risks- Communicate professionally and effectively with clients, intermediaries and colleagues- Communicate with agents via conference calls where required (Top producers/ complex- accounts, etc)Job Requirements- At least a Diploma holder with minimum 2 years operations experience in insurance industry- Fast and Meticulous- Good organization, communication and interpersonal skills- Relationship management skills- Process oriented

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way

  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._

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