Technical Service Executive - Singapore - PASONA SINGAPORE PTE. LTD.

PASONA SINGAPORE PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

Location: Paya Lebar
Working hours: 09:00 to 18:00 (Monday to Friday)

Key Responsibilities:

Manage Marine Service matters for Southeast Asia markets, enhance service standards, and implement 3S policy together with Units Sales and Parts. Provide quick responses to market and serve as a linking bridge between HQ and the market.

Job Description

Assist superior in achieving set objectives
Liaise and communicate regularly with Distributors, dealers, and HQ. Market monthly reports to superior and HQ
Strengthen Service Network (3S and Service Standard)
* Continual education and training for distributors/dealers
* Support Distributors in their service activities including onsite field service
* Support workshop setup
* Assist and follow up distributors' product registration status
Technical Support for Distributors and Dealers
* Support distributors and dealers for technical inquiries
* MI (Market Information) processing
* Prepare & issue Technical Bulletin for Dealers
Manage product registration and warranty administration
* Management of distributors' and dealers product registration
* Warranty administration for dealers
Any ad-hoc duties assigned by the superior

Job Requirements:

Education and Qualifications: Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
Practical Experience: At least 3 years' Technical Service in Automotive/Marine Engineering
Professional Business Skills: PC literacy. MS Office skills
Interpersonal & Social Skills: Good oral and written communication skills. Resourceful team player and yet able to work independently
Computer Skills: Microsoft Office-suite
Other Requirements: Able to travel, Passion for marine industry

Interested applicants, please send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Charlene (R at with the email subject header "Technical Service Executive" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R

Tell employers what skills you have

Warranty Administration
Field Service
Troubleshooting
Hardware
Literacy
Electrical
Technical Services
Reliability
MS Office
Marine Engineering
Project Management
Engineering Design
Warranty
Team Player
Microsoft Word
Assembly
Bridge
Commissioning
Able To Work Independently
Technical Support

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