IT Support Executive - Singapore - IT INFINITY PTE LTD

Description

IT Infinity is a professional services company specialising in SAGE accounting software & solutions. We require a dedicated IT Support Executive to provide support for application, server and storage infrastructure both internally and for our customers.

Job Description:

• Installing and configuring computer hardware, software, systems, networks and printers;
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults;
• Upkeep the condition of network, internal servers, applications and security measures;
• Provide technical helpdesk support and diagnosis on network and application issues;
• Perform routine maintenance tasks which includes the updating of patches, tracking hardware assets, monitoring/facilitating software installation and status updates;
• Ensure proper IT infrastructure policies, standards, procedures and risk controls are followed during issues resolution as part of Opensoft's operational compliance to ISO27k standards;
• 5 work day per week (Mon - Fri 9am to 6:30pm).

Key Requirements:

• Professional Certificate / NiTEC / Diploma / Degree;
• Highly-motivated and result-driven individual;
• Good communication ability;
• Good diagnostic and problem solving skills;
• Knowledge in network management and troubleshooting;
• At least 1 year work experience in onsite desktop support experience in hardware diagnosis and troubleshooting preferred;
• Required language(s): English.