Operations Support Office Specialist - Singapore - Hawker Pacific

Hawker Pacific

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Summary:
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

In order to reinforce the Human Resources team in Basel we are currently recruiting for an

Operations Support Office Specialist

As Operations Support Specialist your role includes supporting Sales Team in providing MRO quotations and collaborate with Sales Team to facilitate contract closure with customers.

Upon successful contract closure, you will be responsible for preparing the work packages in accordance with the applicable Jet Aviation procedures, Aviation Regulations and customer requirements in preparation for aircraft arrival for maintenance.

Description/Tasks:

Perform relevant research and reviews required for quote creation including regulatory approval, parts/kits availability, vendor availability
Collaborate with Sales Manager/Director to facilitate contract closure with customers
Establish and maintain positive business relationships with existing customers, attend to their queries expediently
Update Sales CRM system timely and accurately.
Launching of Won quotations and initiate invoice
Work Order creation
Material/Third Party service requisition and monitoring
Work package preparation
Check for tooling and equipment availability and serviceability in conjunction with SCM / Tool store for the defined work scope
Initiate internal meeting for project handover to Project Management Office
Participate in Customer preinput meetings as required

Qualification/Experience:

Diploma Holder or equivalent, Mechanical/technical apprenticeship in aviation or related field
Minimum 3 years' experience within a Quotation and/or Planning department in a Part 145 or PMO organization
Good understanding of the aerospace industry, OEMs, and the regulatory framework
Solid knowledge of quotation processes and procedures
Strong understanding of planning / scheduling processes and procedures
Strong communication skills and serviceoriented
Strong English language skills (spoken and written)
Good MS office skills