IT Engineer - Singapore - A PLUS MANPOWER SERVICES PTE. LTD.
Description
IT Engineer (6 months' contract - $4,000 - $5,500 ) renewable - based in HQ (x2 Headcounts)
We are looking for an IT Engineer with excellent communication skills, and have an ability to take initiative, and prioritize daily tasks.
Duties & Responsibilities:
- Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time.
- Manage user accounts, permissions, and access rights.
- Monitor and maintain IT systems to ensure their smooth functioning.
- Perform system backups and disaster recovery procedures.
- Support VOIP, conferencing and mobile service request.
- Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner.
- Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier).
- IT assets and inventories management.
- Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
- Design and conduct IT user training on systems under the IT Department's purview.
- Continuously update technical knowledge and skills.
- Other ad doc tasks and projects as needed
Requirements:
- Tertiary education (Diploma/Degree) in Computer Science, Computer, Information Technology, Electronics Engineering or equivalent.
- Minimum 2years of MIS or related experience.
- ITIL Certification or equivalent preferred.
- Working experience with Windows Servers, Active Directory, Router, and Network Switches.
- Handson software and hardware troubleshooting experience.
- Strong analytical and problemsolving skills.
- Good team player with excellent communication and interpersonal skills combined with selfassurance and confidence.
- Selfstarter, ability to work independently with mínimal supervision.
- A cando attitude with positive outlook and able to work under pressure.
- Ability to multitask, take initiative and manage priorities.
- Ability to strive in a fastpaced and resultsoriented environment.
- Willingness to work outside regular business hours as required.
- Able to start work immediately or within short notice
- Experience in construction industry is preferred
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