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    Repair Administrator - Singapore - QUANTUM LEAP CAREER CONSULTANCY PTE. LTD.

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    Freelance
    Description


    We are seeking a Client Service Administrator for our new upcoming project at our Flagship Boutique, where you will play a crucial role in contributing to our brand's success.

    If you have a passion for luxury jewelry and a dedication to exceptional customer service, this is the ideal role for youDescriptionServing as an Ambassador with the Customer Service platform within the vibrant atmosphere of the Boutique, you will adhere to its esteemed image and client service standards.

    Collaborate with our Customer Service platform to generate cost estimates and escalate requests to the CS Headquarter as needed.

    Oversee the efficient management of Repair Orders on a daily basis, sharing pertinent CS information and providing timely updates on Repair Order statuses, particularly for sensitive cases.

    Facilitate regular communication channels to offer feedback and propose initiatives aimed at enhancing client service excellence and satisfaction under guidance of the manager,Encompass the organization, tracking, and maintenance of all administrative documentation relating to sales, transfer and orders of CS stock, tools transfer and repair.

    RequirementsExcellent verbal and written communication skillsMeticulous, strong organization skills, Interpersonal skills, solution and client focused and good team-playerExposure in the luxury retail working environmentPrior knowledge and usage of SAP & MS office is a plusWorking schedule: Tuesday to Saturday, 11am – 8pm and off days are on Sunday and MondayCandidates with strong performances can be considered for permanent positions.

    Interested candidates may email their updated resumes to


    EA Personnel Name:
    Gareth Leong EA

    Personnel No:
    R1329390EA

    License No:
    ​11C5883


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