Jobs

    service management trainee - Singapore - KINGDOM DELICACIES PTE. LTD.

    KINGDOM DELICACIES PTE. LTD.
    KINGDOM DELICACIES PTE. LTD. Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    Job Description & Requirements

    Roles & Responsibilities

    Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

    Customer Relations

    · Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

    · Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

    Maintenance of Restaurant

    · Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

    · Daily housekeeping to ensure highest quality of cleanliness.

    Front of House

    · As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

    · If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

    Requirements

    Language

    · Fluent in spoken and written English

    · Will be a bonus if candidate able to speak Mandarin/Korean

    Experience

    · Fresh graduates may apply with relevant education

    · Preferably at least 1 year experience in customer service or F&B industry

    Tell employers what skills you have

    Microsoft PowerPoint
    Leadership
    Microsoft Excel
    Written English
    Entertainment
    Restaurants
    Housekeeping
    Interpersonal Skills
    Inventory
    Ladder
    Financial Advisory
    Team Player
    Customer Service
    Customer Relations
    Hospitality

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