Operations Analyst - Singapore - Skyline Communications Apac Pte. Ltd.

    Skyline Communications Apac Pte. Ltd.
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    Full time $60,000 - $100,000 per year Engineering / Architecture
    Description

    We're looking for an Operations Engineer

    As an Operations Engineer, you'll dive deep into complex technical environments in order to provide professional, high-quality service and assistance to our users. You will support our users in close cooperation with other teams so that you can swiftly respond to any issue and maintain a good relationship with even the most demanding users with non-compromising solutions.

    LET'S GET DOWN TO BUSINESS

    A glimpse [future]

    Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

    • You will maintain advanced DataMiner Systems by resolving customer issues.
    • You will make sure that issues get addressed to guarantee maximum service availability.
    • You will provide consultation to help customers realize the full potential of their system.
    • You will work closely together with both squad and chapter members in an agile environment.
    • You will maintain high-quality standards and provide internal departments with product feedback.

    What you require

    No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as an Operations Engineer.

    • Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark
    • Basic knowledge of C# is preferred, or good experience with a similar language
    • Experience with HTML, XML, client-server systems, and SNMP
    • Strong affinity with MS Windows operating systems
    • Knowledge of MySQL and Cassandra is an asset
    • Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus

    Your [competencies]

    You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting But it also calls for a special kind of mind- and skillset.

    • You are a fast learner who adapts quickly to new situations.
    • You are communicative and have strong interpersonal and organizational skills.
    • You think logically and are customer-oriented.
    • You have natural technical insight.
    • You have good verbal and written communication skills in English.
    • You have a bachelor's, master's, or doctorate degree in ICT, Software and/or Telecom.

    OUR BENEFITS

    What's [for you]

    Well-being & health

    Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we've got you covered.

    Postive impact

    We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

    Money & benefits

    We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

    Personal growth

    Your future is really important to us. That's why we support your personal development with continuous training & growth opportunities.

    Flexibility & balance

    You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than you

    Close-knit community

    We've got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.