Operations Executive - Singapore - KINGFISHER RECRUITMENT (SINGAPORE) PTE. LTD.
Description
About The Company
Our client is an award-winning REITs developer across the APAC region handling some of the world's most preferred MICE destinations.
With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking a Sales and Marketing (Revenue) Executive to join their ever-growing team in Singapore.
Your Future Role
- Maintain strong rapport with tenants ensuring that they have good support to fulfil their retail needs.
- Work with the team in ensuring smooth running of the mall operations.
- Conduct daily Mall common area preopening checks.
- Assist in coordinating, and conducting inspections with service providers on routine work, outstanding defects and rectification works. Ensuring the building services and common facilities are kept in excellent condition.
- Conduct regular building inspections to ensure compliance to authorities' requirements.
- Coordinate the procedures and fitout of the premises leased to retailers. Arrange with retailers for handing/taking over of the premises to/from retailers. Coordinate all tenancy fitout and reinstatement activities with retailers, retailers' consultants/contractors, service providers and Mall Management.
- Assist to collect asbuilt drawings, insurance certificates, fitout deposits, service reports and other fees / document in relation to fitout work, preopening and operations from retailers.
- Manage and supervise contractors' work, including verifying payment, issuance of LD during noncompliance.
- Assist in the dealings and correspondences with tenants, following up on rectification works, cleanliness, encroachment issues as well as unit's operating hours.
- Render support on arrears matters by contacting tenants for payment and Notice of Reentry.
- Liaison with housekeeping, security, pest control, landscaping vendors etc. and conduct regular meeting if necessary.
- Assisting, coordinating and supporting other departments on daily mall operations, events and campaigns.
- Processing permit to work, create/ close work orders, purchase order and etc.
- Manage and attend to all feedback and service requests in a timely manner.
- Any other duties assigned.
Requirements:
- Diploma in Building, Facilities, Estate Management or equivalent.
- Minimum 1 year of experience in dealing with Retail Tenants in any mall developers.
- Good interpersonal and communication skills to achieve excellent relationships with Team Members, tenants and service providers.
- Possess initiative and a positive working attitude.
- Strong verbal and written communication skills.
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