Assistant/outlet Manager - Singapore - KSTAR ENTERTAINMENT ONE PTE. LTD.
Description
**Description: **- Oversee outlet's daily business operations**- Lead, assign, schedule, coach, counsel and discipline employees
**- Monitor and control expenses according to allotted budget
**- Conduct monthly meeting with team members
**- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; meet customer-service standards; resolve problems; identify market trends
**- Handle and negotiate resolutions to any complain
**Required skills and qualifications: **- At least five or more years of proven success in an operations management role preferrable service line filed
**- Excellent communication skills, ability to communicate in English and Mandarin
**- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
**- Knowledge of business process and functions and outstanding leadership skills
**- Ability to work with details and time-sensitive issues
**- Good decision-making skills and response to high pressure situations
**- Singaporean ONLY
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