Jobs

    F&B Assistant Manager - Singapore - MARINA BAY SANDS

    MARINA BAY SANDS
    MARINA BAY SANDS Singapore

    1 week ago

    Default job background
    Full time
    Description

    Job Scope

    • Manage all day-to-day operations within guidelines and to the highest standards
    • Ensure timely ordering and replenishments of F&B products & beverages
    • Work with the venue's Executive Chef to plan a year-long calendar of promotional activities / special menus
    • Plan and execute training plans for rank-and-file team members
    • Organize team-building activities to enhance cohesion and bonding amongst team members
    • Contribute to driving a best-in-class beverage programme including wines, spirits, Chinese baijiu & teas
    • Push teams to exceed Net Promoter Score targets and propose improvement plans to mitigate service shortfalls
    • Drive initiatives to enhance personalization/recognition opportunities for guests
    • Monitor and address guest feedback proactively, while maintaining guest profiles on a regular basis
    • Deliver on CAPEX plans for the venue
    • Perform weekly inspections to follow up on critical repairs and addition & alteration works
    • Propose & develop fresh new ideas that leverages technology to improve productivity
    • Plan and deploy team members during pre-shift briefing
    • Exercise administrative control and coordination of operations including staffing, training, scheduling, ordering, inventory control, meal and beverage pricing and maintenance
    • Proactively communicate with the front-of-house team and back-of-house team regarding menu changes, availabilities, specials & guest preferences
    • Create a safe and clean working environment by emphasizing importance of workplace safety and hygiene

    Job Requirements

    • Minimum 3 years' experience in a renowned restaurant group, experience in high-volume settings preferred
    • Possesses a comprehensive set of F&B service and a focus on VIP customer service
    • Enjoys problem-solving and can think outside-the-box in difficult situations
    • Has a team-oriented approach to management with a mindset of open communications
    • Capable of building and managing relationships with multiple stakeholders
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