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    Information Technology Service Management Manager - Singapore - IOTALENTS PTE. LTD.

    IOTALENTS PTE. LTD.
    IOTALENTS PTE. LTD. Singapore

    1 day ago

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    Description
    Roles & Responsibilities

    Role Description

    This is a full-time on-site role for an Information Technology Service Management Manager. The Manager will be responsible for leading and managing the IT Service Management team, overseeing IT operations, ensuring incident management, and problem management. They will also be responsible for implementing and maintaining IT service management processes and procedures.

    Qualifications

    • Experience and /or domain knowledge on audit and compliance preferred.
    • Experience in Problem Management, Incident Management, and IT Operations
    • Strong knowledge of Information Technology and IT Service Management
    • Experience in implementing and maintaining IT service management processes and procedures
    • Excellent leadership and management skills
    • Ability to work in a fast-paced and dynamic environment
    • Strong communication and interpersonal skills
    • Relevant certifications in IT Service Management such as ITIL, Lean IT, COBIT etc is an advantage.
    • Bachelor's degree in Information Technology or related field
    Tell employers what skills you have

    COBIT
    Audit and Compliance
    IT Service Management
    Service Management
    Information Technology
    IT procedures
    IT Operations
    Lean IT
    Problem Management
    ITIL
    Incident Management
    Infrastructure Support

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