Assistant Outlet Manager - Singapore - ZHENG ZHONG TIONG BAHRU SHUI KUEH

ZHENG ZHONG TIONG BAHRU SHUI KUEH
ZHENG ZHONG TIONG BAHRU SHUI KUEH
Verified Company
Singapore

3 days ago

Wei Jie

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Wei Jie

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Description
The Assistant Outlet Manager assists the Outlet Manager/Operations Manager in implementing business plans. He/She is involved in staff control and handling people issues. He/She performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. He/She is also responsible for the recruitment, training and motivation of staff.

~ Administer purchasing and receiving procedures.
~ Conduct food and beverage hygiene audit.
~ Conduct orientation and training.
~ Conduct staff performance assessment process.
~ Contribute to innovation process within own scope of work in the business unit.
~ Facilitate compliance with legislative and regulatory requirements.
~ Foster service innovation.
~ Identify and establish internal and external stakeholder relationships.
~ Implement loss/risk prevention.
~ Lead team to implement change.
~ Lead with service vision.
~ Manage and implement business continuity plans.
~ Manage site/outlet and equipment maintenance.
~ Manage training.
~ Managing the customer experience.
~ Monitor income and expenses.
~ Provide information for management decision making.
~ Provide quality control for service.
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