Supervisor - Singapore - DOCG PTE. LTD.

Description

Location: Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position: Floor Manager / Assistant Manager

Working Hours:

Shift 1: 7am - 7pm

Shift 2: 11am - 11pm

12-hour shifts with a 2-hour break

Working Days:

Mondays to Sundays (6 Days Work Week)

Job Description:

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service. Responsibilities include:

Supervising daily operations to ensure exceptional service and customer satisfaction.

Leading, training, and managing staff effectively.

Handling staff scheduling, shift planning, and performance evaluations.

Collaborating with kitchen staff for seamless service and quality food presentation.

Addressing customer queries and complaints professionally.

Ensuring compliance with health and safety regulations.

Managing inventory and upkeeping the restaurant's appearance and functionality.

Requirements:

Experience in a similar role, preferably in a high-volume restaurant.

Strong leadership, communication, and interpersonal skills.

Detail-oriented with a commitment to quality and customer satisfaction.

Flexibility to work varied hours, including weekends and evenings.

Familiarity with restaurant management software is advantageous.

We Offer:

Competitive salary and benefits package.

Professional growth and career development opportunities.

Supportive and dynamic work environment.

Staff meal discounts.