Cloud Engineer - Singapore - TALENTSIS PTE. LTD.

Description

Responsibilities:

• Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
• Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
• Escalate to OEM/ vendor / subcontractor for technical support.
• Implement service requests and change requests and complete all requests within SLA timeframe.
• Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change request accordingly.
• Ensure proper backup of the administrated systems and performing system recovery if needed.
• Conduct regular testing to verify configuration or backup data.
• Maintain the configuration of the system.
• Support the integration of new technologies into existing environments.

Requirements:

• Minimum 2 years relevant experience.
• Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment.
• Good analytical skills with ability to work with others to resolve problems.
• Advantageous if you know any of them: Vulnerability Management Systems
• Reverse Proxy
• Patch Repositories (Patch Management, Patch Manager)
• AD Infra (MS AD, AWS AD etc)
• End Point Protection – Desktop, Clients
• Enterprise Backup
• Next Generation Firewall
• Privilege Access / Identify Management
• Infra Automation Platform
• AWS full suite

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to for immediate processing.

(EA Reg No: 20C0312)