Operations Director - Singapore - SWATOW RESTAURANT PTE. LTD.

Description

Responsibilites:

• Responsible for the business performance of all Restaurant Chain as well as maintaining high standards of food, service, and health and safety.
• Planning and analyze outlets' sales levels and profitability.
• Prepare reports at the end of the shift/week.
• Create and execute plans for staff development.
• Accountable for labour and F&B costing matters including inventory control and conducting monthly stock take.
• Handle disciplinary issues, conducting annual review and confirmation of staff.
• Provide effective leadership to the team to ensure targets are met.
• Constantly review, evaluate operations/procedures and suggest improvements to the managements.
• Coordinate the entire operations all outlets during scheduled shifts.
• Ensure strict compliance by all service and kitchen staff to company's standard operating procedures.
• Develop standard operating procedures.
• Any ad-hoc duties assign.

Requirements:

• Minimum 3-5 years in food and beverage operational management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Excellent in communication and leadership skills
• Up to date with food and beverages trends and best practices