1 alternative title for "it infrastructure engineer" using "en-US" language - Singapore - NUVISTA TECHNOLOGIES PTE. LTD.

Description

Roles and Responsibilities

a) Technical support services for DevSecOps/IntegratedApplication

Lifecycle Management (iALM) system.

b) Monitor and maintain iALM applications and its infrastructure in

production and non-production environments.

c) Troubleshoot and resolve iALM incidents raised by users as per SLA.

d) Create DevSecOps workflows based on the ALM workflows.

e) Set up new user's accounts and profiles.

f) Liaises with the iALM product IT support when necessary.

g) Ensure integration and connectivity of iALM with other systems.

h) Provide training for users on updated iALM workflows, features and

recommend best practices.

i) Support users to publish documents and create templates.

j) Migrate from iALM applications to the recommended tools.

k) Recommend optimal processes and workflows customized to achieve

better system performance.

l) Review and update user guide on new application features and its usage.

m) Report weekly status on issues status and system resources utilization.

Skills and Qualification

n) Tertiary qualification or Diploma in Information Technology or Engineering.

o) Technical skills in scripting for iALM applications, GitLab, Jira,

Confluence and other DevSecOps tools.

p) Understanding of Software Development Lifecycle (SDLC)/QA

processes.

q) 2 years' experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage.

r) Worked in user-centric environment with focus on quality delivery.