Assistant Team Leader - Singapore - CONNECT CENTRE PTE. LTD.
Description
Responsibilities:
- Assist in managing the agents and Call Centre operations
- Handle complaints and manage service recovery
- Responsible for the agents' recruitment, training and development
- Provide administrative support in the Call Centre
- Cover Team Managers' duties and shift where necessary
Requirements:
- Singaporeans only
- Minimum GCE'O' level qualification
- Good knowledge of Computer skills
- 5.5days work week including Saturday (on rotational basis)
- Must be able to handle stress extremely well
- Good verbal communication skills
Other Information:
- Official working hours are from 8.30am to 5.30pm
- Workplace located at the East region, Changi, Loyang
- More information during the interview
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