Senior IT Analyst - Singapore - AC P. COMPUTER TRAINING & CONSULTANCY PTE LTD
Description
Roles and Responsibilities
- Respond to production emergencies in a timely manner including bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
- Perform routine checks, alert and conduct troubleshooting together with other system engineers, database administrator (DBA) and outsourced vendors.
- Assist users and answer queries regarding the supported operational systems.
- Be on standby support on weekends / public holidays and/or be in office during offofficehours to support the systems.
- Make some code changes/ enhancements that arise from service requests.
Requirements:
- A Bachelor's degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent.
- Development experience in using the Microsoft.
- Development experience and be proficient in the following frontend technologies: JavaScript, AJAX, HTML, CSS and JQuery, JSON and XML.
- Experience with one or more of the following relational databases (MySQL, MS-SQL) and be proficient in writing optimized SQL queries/stored procedures.
- Working experience with AWS cloud computing (e.g AWS S3, EC2, RDS, AWS SDK for.
- Open to learning new technologies, frameworks, and programming languages to meet the demands of the workplace.
- Good command of English and effective communications skills to be able to interact with project teams, endusers to gather user requirements, communicate the proposed solution, conduct user acceptance testing, enduser training, and trouble resolution with helpdesk agents and external vendors.
- Minimum of TWO (2) years of work experience in Singapore, and equipped in understanding and meeting the user requirements.
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