Call Consultant - Singapore - EQUE PTE. LTD.

Description

Roles & Responsibilities

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company's new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Tell employers what skills you have

Ability to Multitask
Lead Generation
Account Management
Forecasting
Operational Excellence
Sales Management
Assurance
Sales Process
Operational Risk Management
Product Management
Project Management
Sales Operations
Client Management
Banking
Process Optimization
Consulting
Cost Control
Ability to Prioritize