IT Desk Support Engineer - Singapore - SMART FORTE CONSULTING LLP

SMART FORTE CONSULTING LLP
SMART FORTE CONSULTING LLP
Verified Company
Singapore

3 weeks ago

Wei Jie

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Wei Jie

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Description
To assist all our users with any logged IT related incident.

  • Carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible.
  • To escalate incidents to other support teams where necessary.
  • To accurately record, update and document requests using the ITSM system.
  • To perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
  • To maintain a high level of customer satisfaction and respect at all times.
Job Requirements

  • Diploma / Nitec in Information Technology, Computer Engineering or relevant
-
Welcome entry level
  • Training Provided:

  • Willing to travel (Roaming role, supporting mostly East areas)
  • 5 days work
  • Salary $2300 $2900
  • Start work immediately or within short notice.

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