Event Manager - Singapore - IN2 MARKETING & CONSULTING PTE. LTD.
Description
**Job PurposeAs part of the Account Servicing team for Event, you will be sourcing, connecting with suppliers, and ensuring all event elements being assigned are delivered across multiple projects.
**Roles and ResponsibilitiesAccount Management:
- Creates strong, compelling, and strategic plans, and recommend how digital and on ground channels can be used to integrate consumer journey
- Serve as the lead point of contact for all current clientele and its active projects.
- Develop trusted advisor relationships with senior stakeholders on the clientele end and build meaningful and engaging relationships with the clientele's key decisionmakers, influencers and endusers.
- Project manage and ensure the timely, successful and profitable delivery of our clients' creative solutions according to their business needs and objectives
- Be the champion for the client's campaign and an informed expert on the products and solutions. Contribute effectively in any incoming brief/project discovery phase discover and identify client's business pain points, SWOT, landscape.
- Ensures that client issues are dealt with efficiently, informing the Account Director of any problems that may arise
- Collaborate with creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
- Forecast, prepare and track key account management metrics in the company's CRM platform to ensure the accounts' timeliness of billing and profitability.
- Maintain the Account team archive library
Event Management:
- Establish a deeprooted understanding of the client's unique event needs and requirements. This includes providing necessary floor plans, conducting a site inspection, liaising with service providers etc.
- Attentively service clients, by understanding and responding to clients in a perceptive, relevant, and confident manner.
- Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue's capability.
- Events management from roundtable, conference, hospitality and appreciation events.
- Project Management, Budgeting and Post Report are being manage end to end.
- Negotiate and liaise with thirdparty vendors/caterers for quotations and event setup requirements
- Work as part of a team to execute events flawlessly, troubleshoot and problemsolve onsite, and also manage and service clients throughout.
- Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
- Provides regular updates on all account activities, including project status and inquiries, on a weekly basis.
Requirements:
- At least 34 years of relevant experience in MICE, Hospitality/Tourism, integrated marketing agency environment or a relevant industry
- Strong clientcentric
- Good communication and negotiation skills
- Independent personal motivation and initiative, as well as discipline and good judgment
- Ability to multitask and work under pressure
- Demonstrable organizational skills, with a good eye for detail
- Excellent computer knowledge of PC environments with proficiency in Microsoft Word,
- PowerPoint, Excel, Writing, and proofing skills are also required
- Ability to work independently, organized, dependable and detailoriented
- Team player with a cooperative spirit Quick learner, efficient and high sense of urgency
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