Housekeeping Runner - Singapore - ASCOTT INTERNATIONAL MANAGEMENT PTE LTD

ASCOTT INTERNATIONAL MANAGEMENT PTE LTD

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

**JOB DUTIES AND RESPONSIBILITIES

Attend to a wide range of guest requests, including but not limited to extra beds, baby cribs, shoe shine service, towels, and bathroom and bedroom amenities.
Assist the housekeeping team by providing support as required. This may involve tasks such as moving beds and furniture, delivering nonfeather bedding, or assisting with hanging curtains.
Handle guest laundry pickup and delivery requests efficiently.
Be able to perform basic cleaning task in guest room.
Ensure proper recording of daily guest loan items list and runner job list
Utilize the internal system to receive and complete tasks, ensuring accuracy and timely completion.
Provide assistance and support in all assigned duties within the Housekeeping department.
Manage the inventory of the store, ensuring proper stock levels and organizing regular inventory checks to maintain adequate supplies, and report any shortages to the supervisor.
Provide coverage for pool area and gym duties, including tasks such as replenishing towels and amenities, cleaning restrooms and showers in the fitness and pool areas, sanitizing all surfaces, and emptying trash bins as required by the operational needs
Record all maintenance and cleaning into daily checklist accordingly and accurately
Welcome and acknowledge each and every guests with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Maintain accurate records of members and guest flow
Anticipate guests' service needs, including asking questions of guests to better understanding their needs and watching/listening to guest preferences and acting on them whenever possible
Speak to guests and coworkers using clear, appropriate and professional language
Support all coworkers and treat them with dignity and respect
Maintain awareness of unsafe work procedures or conditions and/or report them to Management/Loss Prevention personnel
To follow company and department policies and procedures
To report for duty punctually and ensure uniform, nametags and personal appearance are clean, hygienic, professional and in compliance with company standards
Flexibility in shift work schedules
Any other duties as may be assigned from time to time

JOB REQUIREMENTS

A minimum 'O' level education
At least 1 year of relevant experience in handling Housekeeping runner duties & Housekeeping of pool area duties
Great customer service skills
A great teamplayer
Able to start work within short notice period