Assistant Manager, Asia Pacific Insurance Operations Group - Downtown Core
1 day ago

Job description
Assistant Manager, Asia Pacific Insurance Operations Group
Take the next step in your career with us.
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.
Our people are our most important asset, and we are very proud of the quality of our team members.
Job Summary:
This job involves policy administration to ensure effective and timely processing of new, renewal and endorsement business across Asia Pacific offices. This position shall assist to achieve the target service levels and accuracy as well as supporting Profit Centre on administration works.
The role sits in Operations department and reports directly to the Middle Office Operations team lead.
Job Duties:
- Assist underwriters to process business in policy administration systems by working closely with the rest of the Middle Operations team and outsourced service provider.
- Help maintain team standards through supporting other underwriting assistants in achieving service level targets for the team.
- Maintain and develop key relationships including brokers and external clients and respond to broker queries in an accurate and timely manner.
- Interact and coordinate with other teams on project requirements, timelines and deliverables.
- Facilitate communication between departments to ensure seamless project execution.
- Support the Operations team lead in overseeing daily operations and assist leading a small team.
Essential Requirements:
- Matriculated or above.
- A minimum of 5 to 7 years' experience in underwriting and operation support activities in commercial insurance.
- Strong analytical and problem-solving skills.
- Self-motivated, independent and responsible.
- Willing to learn and work under pressure.
- Excellent communication skills both spoken and written. for effective collaboration with a diverse and regionally dispersed team.
- Solid experience in underwriting support for Casualty, Healthcare and Professional Lines of business
- Excellent computer skills and proficient in Excel, Word, Outlook and PowerPoint.
Working at Allied World
Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:
- Instant membership in the Allied World Family — a global network of colleagues who will support your career journey
- A manager who will help you build your career through a structured coaching program
- Access to a full suite of learning and development tools and resources
Global Presence
We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.
Our Business
Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.
Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.
To learn more, visit , or follow us on Facebook at and LinkedIn
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