Regional Technical Support Specialist - Singapur, Singapore - Siemens Energy

    Siemens Energy
    Siemens Energy Singapur, Singapore

    1 month ago

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    Full time $60,000 - $90,000 per year Technology / Internet
    Description

    Regional Technical Support Engineer

    About the Role

    Location Singapore Central Singapore Singapore Company Siemens Energy Pte Ltd Organization Gas Services Business Unit Service Asia Pacific Full / Part time Full-time Experience Level Experienced Professional

    LET'S TALK ABOUT YOU

    Your profile

  • Degree/ Diploma in Engineering related discipline.
  • Minimum of 4 years' experience working with Rotating Machinery in the oil and gas industry and/or power generation industry.
  • Experience working on Siemens Energy Gas Turbines and/or Turbo Compressors.
  • Good understanding of operations of gas turbine and driven compression equipment and their associated auxiliary systems – air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
  • Ability to work as a team player and contribute to the success of the team.
  • Ability to communicate and exchange ideas effectively and concisely, both verbally and in writing.
  • Ability to initiate ideas to resolve complex issues into practical engineering solutions.
  • Ability (BOSIET, CA-EBS, MIST, H2S) and willingness to travel to supplier and customer sites to perform site surveys, assessments, customer meetings, and possibly participate in safety discussions.
  • Knowledge of the following: IEC, ISO, NFPA, NACE, API, Machinery Directive, EMC, CSA, ANSI, ASME, UL
  • Full work rights in Singapore.
  • Your responsibilities

  • Act as technical consultant to end customer, joint venture partner, project teams, marketing & sales team etc.
  • Provide prompt technical response to Customer to keep our customer equipment operating safely.
  • Assist and guide Customer to fault find and resolve equipment related technical issues.
  • Direct communications with vendors in the solution of auxiliary equipment failure or malfunction.
  • Liaise with Product Competency Center (PCC) to seek further support if technical issue cannot be resolved regionally.
  • Write fact based technical reports with high level of proficiency.
  • Identification of complaints from customer and escalate it through appropriate channels.
  • Perform field tests and failure investigation on overall packages and components.
  • Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
  • Assist Project Team during planning and execution.
  • Assist in the training of Company and Customer personnel.
  • Provide hands-on service and troubleshooting as required. At times, this will require traveling to site (around 30% of the time).
  • Capable and willing to assist the Regional Technical Support Manager in special projects and improvement initiatives.
  • Your opportunities for personal growth

  • Siemens Energy is a diverse company with many global roles and career opportunities.
  • Hone technical expertise in rotating equipment through solving complex machinery issues.
  • Develop business-acumen through engaging end-customers to resolve equipment technical issues to meet their business needs.
  • Improve interpersonal skill through cross-department interactions.