Customer Service Representative - Singapore - ACHIEVE CAREER CONSULTANT PTE LTD

Description

Customer Care Officer (1 Year Contract)

Work Office Location : North (Accessible via Yio Chu Kang MRT)

Working Hours : Mon – Fri, 8:30 am – 6 pm, Alternate Sat: Half day

Responsibilities

• Advise the employment of all related manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new information or changes to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle customer calls during crisis situations and build rapport with the callers and report to supervisors for further action..
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided

Interested candidates, please email your updated resume to Gareth Lim at: to apply or contact via Whatsapp :

ATTN; Tan Hui Yung Janet (CEI: R

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