Description
Contract Manager:
About the Position:
As a Contract Manager,
your work will focus on these responsibilities:
- Ensure customer's smooth transition from customer delivery projects to lifecycle contracts (annual, service level, subscription based)
- Maintain customer relationships for successful lifecycle contract continuation.
- Act as first point of contact towards customers with service agreements.
- Perform strategic upselling of solutions through service agreements.
- Coordinate between several stakeholder teams to ensure agreement's commitments gets delivered on time.
- Capture customer needs and offer suitable solutions through service agreements.
- Execute contract renewal process.
To be successful in this role, you should have:
- BSc. /MSc. in Business & Management or Engineering & Technology field
- Min. 3 years of working experience from relevant field
- Previous experience from Product management/Project management and working closely with digitalized Fleet Performance or Fleet Management systems in Maritime business seen as strong advantage
- Customer oriented mindset with effective relationship building skills
- Great communication skills, both verbal and written
- Fluent in English, both verbal and written
- Ability to implement new operational models for agreementbased business
- Ability to maintain multiple agreements and customer relationships simultaneously
- Strong coordination skills
- Strategic salesoriented mindset
Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.
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