2 alternative titles for 'Permanent Part Time Customer Service Officer' using 'en-US' language - Singapore - JAL YOGA INTERNATIONAL PTE. LIMITED

    JAL YOGA INTERNATIONAL PTE. LIMITED
    JAL YOGA INTERNATIONAL PTE. LIMITED Singapore

    1 month ago

    Default job background
    Part time $24,000 - $36,000 per year Customer Service / Support
    Description

    Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

    Responsibilities

    Receiving members/visitors and assisting with checking in of the Yoga classes

    Attending to phone calls, emails

    Handle bookings, cancellations, and reconfirmation requests from members/visitors

    Collection of payments over the counter and able to use the NETS/VISA and other payment machines

    Admin duties such as updating profiles of membership, scanning and filing. Follow up with waitlists.

    All other ad-hoc duties assigned by the Management

    Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

    Closing studio SOP includes of mopping the floors, emptying dust bins and rinse washrooms/bathrooms.

    Requirements

    Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

    Professional, strong interpersonal and communication skills

    Must be fully committed and reliable as you will be handling the front desk alone

    Love meeting people and interacting. Not shy and bubbly personality

    Basic computer skills

    Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

    Working hours 4.30pm-9pm Mon-Fridays. 8.30am - 5.30pm Saturdays - Sundays with 1 hour lunch breakThose who can commit either 5 days on weekdays or 2 days on weekends can be accepted.

    Successful candidates will be undergoing training first.