Operations Manager - Singapore - TT EMPLOYMENT PTE. LTD.
Description
Roles & Responsibilities
- Manage all F&B and daytoday operations within budgeted guidelines and to the highest standards.
- Prepare excellent levels of internal and external customer service.
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Identify customer's needs and respond proactively to all of their concerns.
- Lead F&B team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPIs, schedules policies and procedures.
- Comply with all health and safety regulations.
- Report on the management team regarding sales results and productivity.
- He/she is to implement all standardized procedures, rules, and regulations systematically to align with company standards and policies.
- Investigate and resolve complaints concerning food quality and service.
- Perform other duties as assigned by management.
- He/She has to perform shift duty like 04 am to 09 am and 3 pm to 9pm
- Working station Jalan Papan dormitory and Tuas South dormitory.
- Possess your own vehicles.
- Good intention to work in a foreign worker dormitory environment.
- To deal all kinds of foreign workers majorities come from Bangladesh as the food is on the Bangladeshi menu.
- Added advantage who is capable of speaking and writing the Bangladeshi language.
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