Case Manager - Singapore - QUANTUMSYS TECHNOLOGIES PTE. LTD.

QUANTUMSYS TECHNOLOGIES PTE. LTD.

Verified Company

Singapore

4 days ago

Posted by:

Wei Jie

beBee Recruiter

Description

Institution:
Alexandra Hospital

Case Managment Officer (Renal) is responsible for the administration of the renal programme which provides disease specific management for patients with chronic kidney disease (CKD Stage 1 to 5).

He/she should achieve a high standard of customer service, support and to coordinate the administrative and clinical care for renal patients in the inpatient and outpatient setting.

Initiate, administer and implement programme in line with hospital practices, policies and protocols
To be liaison personnel working closely with clinicians, nurses, Medical Social Workers (MSWs), and internal and external service providers to ensure smooth operational and clinical aspect of programme
Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
Coordinate CKD and predialysis education workshops and relevant training sessions
Coordinate outpatient vascular access creation appointments, peritoneal dialysis (PD) catheter insertion/removal and training
Monitor and track patient's clinical status to ensure smooth transition during conversion from haemodialysis (HD) to PD and viceversa
Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
Assist patients' referrals and coordinate administrative matters for renal transplantation
Obtain the necessary clinical and administrative information and monitor outcomes/key performance indicators for audit and continuous quality improvement
To initiate Advance Care Planning (ACP) discussion for predialysis patients in the inpatient and outpatient setting
Review and ensure policies and procedures pertaining to the programme are documented, established and updated
Perform any other operational, administrative and ancillary duties as assigned by the reporting officer (e.g. minutes writing)

Requirement

Bachelor Degree in Nursing, Biomedical Science or Science related.
At least 2 years prior and relevant experience in case management.
Able to resolve problems in all aspects of the implementation of programmes including operational, IT, clinical related issues.