Executive, Information Technology - Singapore - Singapore Breast Surgery Center Pte Ltd

Singapore Breast Surgery Center Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Responsibilities:

Technical support/ software, hardware installation and configuration

Responsible for the installation, configuration and maintenance of clinical operation software and troubleshoot computer OS and hardware issues.
Provide first level technical support on Windows 10, 11 OS, printers, scanners and IP phones locally/remotely.
Manage user accounts by ensuring all accounts and computers are ready for staff onboarding. Setup IT hardware as necessary; perform clean installations if needed.
Respond to users' requests and resolve their IT issues in shortest period of time while meeting their requirements. Flag out IT issues to 3rd party vendors where necessary

System maintenance

Assist in developing and maintaining technical and configuration documentation
Daily, weekly and monthly checks of servers, backups and CCTV systems.
Assist senior IT personnel with network and server maintenance/support duties during afteroffice hours
IT inventory tracking

Security compliance

Assist senior IT personnels in enforcing IT Policies to maintain security compliance and network, server and security configurations
Ensure PDPA compliance for all staff

Other duties assigned by the Senior IT Manager or Management

Requirements:

Diploma in Information Technology or 3 years of related experiences
Fundamental knowledge in computer networking, server administration, IT security
Good knowledge in Windows OS and computer hardware
CCNA/CompTIA certification is an added advantage
Able to work at odd hours and standby for on call after working hour
Able to work under pressure, be selfmotivating and be flexible in prioritizing unscheduled as well as scheduled work
Good customer service and be keen to learn