Cyber Security Analyst - Singapore - LAC CO., LTD. SINGAPORE BRANCH

Description

• Fresh graduates Degree/Diploma/ITE in Computer Science or Information Technology or its equivalent, are welcome to apply
• Possess basic technical knowledge in IT network infrastructure, server platforms (Unix, Windows platform) and desktops (OS X and Windows XP and the above)
• Excellent teamwork player
• Strong sense of ownership and drive

• Work in a rotational 24/7 environment
• 1st level troubleshooting of in supported systems; i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring accurate and rapid response to security events, participate in incident response
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]
• Record and manage all transactions/ cases in Service Management System
• Broadcast notifications to the relevant parties
• Provide timely status update, follow up on cases escalated until closure within the service level agreement.
• Ensure daily tasks are executed according to the Standard Operation Procedure