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- Handle call queries and operational matters.
- Monitor CCTVs in Command Centre and respond to all matters in accordance to procedures and timeline.
- Work closely with Vendors, Clients and Manager related to any issues and incidents.
- Accurately and ensure timely reporting to manager daily.
- Submission of weekly reports and must be a team player.
- Proficient in Mirosoft Office.
- Possess intiative and provide customer-oriented services
- Able to work under pressure and independently
- Able to commit 12 hours or shift work pattern
- Able to follow company SOPs
Call Operator - Singapore - PROTEAM SECURITY MANAGEMENT PTE. LTD.
PROTEAM SECURITY MANAGEMENT PTE. LTD.
Singapore
2 weeks ago
Description
Roles & ResponsibilitiesJob Description
Requirements
Management Skills
Microsoft PowerPoint
Leadership
Microsoft Office
Microsoft Excel
Analytical Skills
Interpersonal Skills
Inventory
Administration
Project Management
Communication Skills
Banking
Team Player
Customer Service