Jobs

    Company Accountant - Singapore - Adam Trading Sg Pte. Ltd.

    Adam Trading Sg Pte. Ltd.
    Adam Trading Sg Pte. Ltd. Singapore

    1 week ago

    Default job background
    Full time
    Description
    • Client Communication:Interacting with clients to understand their needs and address inquiries.
      Providing assistance and guidance to clients regarding products or services.
    • Problem Resolution:Resolving customer issues or concerns efficiently and effectively.
      Collaborating with other departments to address complex problems.
    • Account Management:Managing and maintaining client accounts.
      Updating account information and ensuring accuracy.
    • Product or Service Knowledge:Developing a deep understanding of the company's products or services.
      Staying informed about updates or changes to products/services.
    • Training and Onboarding:Assisting clients in the onboarding process.
      Providing training and support to clients on using the company's products or services.
    • Documentation:Maintaining accurate and up-to-date records of client interactions.
      Documenting issues and resolutions for future reference.
    • Cross-functional Collaboration:Collaborating with sales, marketing, and other departments to ensure a unified approach in serving clients.
      Sharing client feedback and insights with relevant teams.
    • Feedback Collection:Gathering feedback from clients to identify areas for improvement.
      Conveying client feedback to the appropriate departments.
    • Policy Adherence:Ensuring that clients adhere to company policies and procedures.
      Addressing any non-compliance issues in a professional manner.
    • Upselling and Cross-Selling:Identifying opportunities for upselling or cross-selling additional products or services to existing clients.
    • Technology Proficiency:Using and understanding relevant software or tools for account management and support.
    • Bilingual in Tamil and Bangladeshi

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