Consultant, Systems - Singapore - SINGAPORE TELECOMMUNICATIONS LIMITED

Wei Jie

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Wei Jie

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Description

The Sys Admin is responsible for managing day to day support of operational tasks, requests, incidents and changes meeting customer's requirements and Service Level Agreements.

He/she will also provide support to the System engineer/team lead based on tasks assigned and not limited to:

- cooperate with internal/external stakeholders to achieve work/task objectives set out by the system engineer/team lead/Managers.

  • Install/configure software/hardware, manage servers/tools
  • Setup accounts (AD or nonAD), laptops, workstations, servers
  • Monitor performance and maintain systems according to requirements
  • Ensure security through access controls, backups and firewalls
  • Analysing, troubleshooting, and correcting system problems remotely/onsite
  • Responsible for documenting incident RCA report the configuration of the system and system performance tuning
  • Responsible for security compliance, patching, health check & hardening remediation
  • Performing routine audits of systems and software and perform system devices backups
  • Performing standard or project change request as per change window (nonbusiness hours)

Skills for Success:


  • Diploma/Degree in Computer Science / IT or equivalent
  • 2 years of experience in Windows/VMware support and maintenance
  • Good to be certified: ITILv3 Foundation / Microsoft Windows Server Administration / Microsoft Azure

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