general manager - Singapore - NOVMEN GROUP PTE. LTD.

    NOVMEN GROUP PTE. LTD.
    NOVMEN GROUP PTE. LTD. Singapore

    2 weeks ago

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    Description
    Roles & Responsibilities

    Job Type: Full-time

    We are seeking a passionate and experienced Food & Beverage professional to join our team and oversee the operations of our food and beverage department.

    Job Overview: As the General Manager, you will be responsible for managing all aspects of our food and beverage operations, ensuring high-quality service, guest satisfaction, and profitability. You will lead a team of professionals, including servers, bartenders, chefs, and other staff members, to deliver memorable dining experiences to our guests.

    Key Responsibilities:

    • Develop and implement strategic plans to achieve revenue and profitability goals for the food and beverage department.
    • Oversee the day-to-day operations of the restaurant, bar, banquet facilities, and room service, ensuring exceptional service standards are maintained at all times.
    • Hire, train, and supervise food and beverage staff, providing coaching and guidance to ensure performance excellence.
    • Create and maintain a positive work environment that fosters teamwork, employee morale, and professional development.
    • Develop and maintain relationships with vendors and suppliers to ensure the availability of high-quality ingredients and beverages.
    • Monitor inventory levels and control costs through effective inventory management and waste reduction strategies.
    • Ensure compliance with health and safety regulations, as well as food hygiene standards, to maintain a clean and safe environment for guests and staff.
    • Collaborate with the culinary team to design innovative menus that reflect current food trends and meet guest preferences.
    • Handle guest inquiries, feedback, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
    • Prepare and analyze financial reports, including budgets, sales forecasts, and profit and loss statements, to track performance and identify areas for improvement.

    Qualifications:

    • Bachelor's degree in Hospitality Management or a related field (preferred).
    • Minimum of 3 years of experience in food and beverage management.
    • Strong leadership skills with the ability to inspire and motivate a diverse team.
    • Excellent communication and interpersonal skills, with the ability to build rapport with guests, colleagues, and vendors.
    • Proven track record of achieving revenue and profitability targets through effective cost control and revenue optimization strategies.
    • Sound knowledge of food and beverage operations, including menu planning, inventory management, and health and safety regulations.
    • Proficiency in computer software applications, such as MS Office and restaurant management systems.
    • Certification in food safety and sanitation is desirable.
    Tell employers what skills you have

    Coaching
    Budgets
    Ingredients
    Food Safety
    Interpersonal Skills
    Inventory
    Sanitation
    Hospitality Management
    MS Office
    Inventory Management
    Restaurant Management
    Waste Reduction
    Compliance
    Customer Satisfaction
    Cost Control