Client Operations - Singapore - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Posting description:

As Asia Client Operations - Business Sustainment Operations (BSO) Associate, you will spend every day in defining and delivering transformation solutions to resolve operations team problems and meet the needs of our global business.

Demonstrate strategic thought leadership and leverage your deep understanding of transformation capabilities and strong analytical acumen to make informed decisions that deliver to each of our businesses.

If you are intellectually curious and have a passion for driving solutions across organizational boundaries, you may be the perfect fit for our team.

Responsibilities:

Work closely with key business stakeholders, including but not limited to business and operational teams, Legal, Compliance, Business Management, Oversight & Control, Audit, Business Initiative Leaders, project teams and Technology on fulfilling responsibilities of the Client Onboarding team and implementing the business strategy
Actively engaging in project requirement meetings; influencing design and functional requirements through analysis; providing thoughtful input to ensure business needs are met; identifying and documenting project gaps, impacts, and risks
Developing process flows for strategic initiatives and automation solution.
Conduct GAP analysis, identify key areas of risk or concern and impact to the business
Coordinate working groups, business forums and governance meetings
Communicate issues effectively through project implementation
Maintain effective communication with stakeholders and business partners with the purpose of informing interested parties on all key milestones, accomplishments, programs, activities, and overall successes

Required qualifications, capabilities, and skills:

Bachelor's Degree in Business Management or Computer Science or other related disciplines
Minimum 5 years of experience in transformation or project management role
Experience in automation tools like UiPath, Unqork and Analytics tools like Alteryx and tableau
Multitasker who can manage multiple streams of work concurrently, prioritize effectively and act with a sense of urgency
Ability to work effectively in a team environment and ability to adapt to a rapidly changing business and technological environment
Ability to challenge and influence stakeholders to ensure decisions are well thought out and can be executed from an operations perspective
Analytical and review skills with the capacity to think laterally and convey an understanding of the big picture and draw the correct conclusions from reviews

Preferred qualifications, capabilities, and skills:

Experience in Private Banking or Banking Industry

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.