IT Pre-Sales Support Officer - Singapore - VISIONTECH PTE. LTD.

Description

As a Senior Pre-Sales Consultant, you will provide sales support to help secure clients – in partnership with Sales – by, providing technical product knowledge, advice and support to prospects, sales representatives, resellers and customers during the sales process and acting as the subject matter expert on TeamMate solutions.

• Support Account Managers in client engagements to solicit, gather and clarify requirements, so as to establish a requirement baseline for formulation technical write-up and specifications as inserts to proposal for submission.
• Maintain in-depth product knowledge and domain knowledge of assigned customer industry segments.
• Update the company's product development roadmap, maintain competency to conduct application walkthrough and product demonstration, as well as doing market research on technological developments in the industry.
• Work closely with the Service Delivery and Product Development team and generate proposed solution write-ups and any relevant materials as inserts to business proposals, including high level conceptual solution descriptions, functional specifications, entity relationship and business workflow diagrams, high level schedule and project plan, critical success factors and dependencies.
• Participate in clients proposal presentation sessions, in the process of which, support clarification and articulation on the technical segments of the proposed solution, and making necessary and relevant revision based on clients' feedback, including thought guidance from the Account Manager, and the feasibility assessment from the Service Delivery and Product Development teams.
• Lead and support custom POCs
• Work closely with Sales to drive pipeline conversion via standard and custom demonstrations
• Attending and representing Team at various industry events such as conferences and continually learn new versions and features of the software as the product grows and enhances