Guest Relation Executive - Singapore - LXM CREATIVITY PTE. LTD.
Description
Job Title:
Guest Relation Executive**
Job Type: Full Time**
Work Mode: On-site**
Location: Singapore**
Minimum Qualification: Post Secondary / Diploma**
Years of Working Experience: 1-3 years**
Salary Range: $2,100 - $3,000**
Key Responsibilities:
- Interact with guests to ensure a positive experience and address any concerns or feedback***:
- Manage guest inquiries and requests promptly and professionally***:
- Utilize social media platforms to engage with guests and promote the property***:
- Maintain a high level of guest satisfaction through personalized service***:
- Utilize interpersonal skills to build relationships with guests and colleagues***:
- Proficient in Microsoft Office for documentation and communication purposes***:
- Demonstrate knowledge of the hospitality industry to provide relevant information to guests**
Key Skills: - Customer service***:
- Communication skills***:
- Guest satisfaction***:
- Social media management***:
- Interpersonal skills***:
- Microsoft Office***:
- Hospitality industry knowledge
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