Customer Service Assistant - Singapore - MEDOV LOGISTICS PTE. LTD.
Description
Key Duties, Roles & Responsibilities:
- Frontline Staffs to handle Customer enquiry. Job file creation and preparation of all documents for submission to customer and internal filing.
- Responsible for the Invoice creation and accountable / keep track of subcontractor/ supplier's bills (invoices) based on per job basis.
- Timely response to customer inquiry and provide Freight quotation within the stipulated time frame.
- Perform Data Entry, Job Creation, Billing, General Administrative or any Adhoc duties/tasks assigned
- To assist Operations Department and Manager on special projects assigned and provide backup to other CS team when necessary.
- To work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
Education and Experience
- GCE 'N' or 'O' Level
- Knowledge on Freight Forwarding and Logistics, will be added
- Knowledge of customer service principles and practices
- Able to converse in English
More jobs from MEDOV LOGISTICS PTE. LTD.
-
Customer Service Assistant
Singapore - 1 week ago
-
Executive (Accounts/ Admin)
Singapore - 6 days ago