IWF Lead - Singapore - RECRUIT EXPRESS PTE LTD

Description

Key Responsibilities:

Team Leadership:

• Conduct Delivery Planning for Enhancements and Fixes.
• Provide Estimates for Enhancements.
• Articulate Solutions to Key Stakeholders.
• Manage a small team of 5 members.

BAU Support:

• Address Business & Technical Queries/Requests.
• Handle Application Change Requests.
• Participate in Regular Planned BAU Activities (Audit, Disaster Recovery Exercise, etc.).

Management Activities:

• People Management for a small-sized team.
• Create and present Status Reports.
• Manage Key Stakeholder expectations.

Technical Skills:

• Proficient in Microsoft CRM Dynamics.
• Strong ability to write JavaScript, .NET programming, and SQL queries.

Domain Expertise:

• Minimum 10 years experience in a Team Lead/Technical Lead/Functional Lead Role.
• Stakeholder Management (Clients, Users, Vendors & Partners).
• Software Delivery Management.
• Skilled at Requirement & Business Analysis.
• Skilled at Functional & Technical Analysis.
• Communication Skills:
• Excellent oral and written communication skills.
• Good interpersonal and people management skills.
• Familiarity with JIRA.

Attention to Detail:

• Strong attention to detail, following specific procedures.
• Vendor Collaboration:
• Work with multiple vendors to resolve daily BAU issues.

Business Requirements:

• Collaborate with Stakeholders to identify Business requirements and processes.
• Triage and Prioritization:
• Perform triages to stay updated on daily issues and prioritize them.

Qualifications:

• Any Graduation (preferably in IT).
• Minimum 10 years of experience in application/production support.
• This position requires a seasoned professional with a comprehensive skill set, including technical proficiency, leadership capabilities, and strong communication skills. The ideal candidate should be adept at managing both the BAU aspects and leading a technical team effectively.

Interested applicants please send your resume to

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: W