Its Support Specialist - Singapore - THE EXECUTIVE CENTRE SINGAPORE PTE LTD

THE EXECUTIVE CENTRE SINGAPORE PTE LTD
THE EXECUTIVE CENTRE SINGAPORE PTE LTD
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Location:


  • Singapore

Responsibilities:


  • Provide general IT support services in a serviced office environment with mostly multinational clients.
  • Handle IT support needs of local internal teams
  • Co-Ordinate with local IT vendors
  • Manage L1 & L2 Tickets
  • Maintain local IT Inventory

Primary Technical Skills

  • Experiences with Cisco LAN support/troubleshooting.
  • Experiences with Microsoft Windows, Mac and/or Linux desktop operating systems in a network.
  • Knowledge in MS Office suits, Apple and Android smart devices support.

Secondary Technical Skills (Optional)

  • IP Telephony deployment or maintenance experience.
  • Experience with Microsoft SQL Server administration and support.

Qualifications
Ideally, the individual must possess at least three of the following qualifications

  • Higher Diploma in Computing or Bachelor Degree in Science or above
  • At least 23 years experience in front line IT support in a multinational company.
  • Current Microsoft Certified Software Engineer (MCSE) accreditation
  • Cisco Certified Network Associate (CCNA) accreditation

Professional Qualities

  • Good English and Chinese communication skills
  • Excellent technical problemsolving and analytical ability
  • Proactive, able to anticipate and tackle potential issues
  • Service oriented business approach
  • Ability to deal with global business users at all levels
**Competencies

  • Ability to work independently & A Self starter
  • Relationship building across all local departments
  • Initiate & Identify IT Services opportunities, reporting to immediate supervisor
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