Customer Service Officer - Hougang, Singapore - AGrader Learning Centre (Hougang)

AGrader Learning Centre (Hougang)

Verified Company

Hougang, Singapore

4 days ago

Posted by:

Wei Jie

beBee Recruiter

Full time

Description

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at
Hougang Central and Kovan City.

Looking for individuals who can commit at least 1 year, 15 hours a week.

Contract full-time/part-time position with possibility to convert to permanent staff.

### Your responsibilities as a

Customer Service Officer:
###

Work closely in an administration team and be responsible for the daily operations of the tuition centre
Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
Learn facetoface communication skills as part of good customer service
Engage interest in potential customers and provide them with clear explanations on the offered programs
Identify customers' needs and develop strategies to maintain a high level of customer satisfaction
Online systems usage & maintenance
Calling customers to inform about promotions and new updates.
Basic daily housekeeping works.
Any other administrative, operational and customer outreach works as required.

### Requirements:
###

Minimum 'O' Level. 'A' Level preferred.
Permanent role. Able to commit at least 1 year.
Flexible timing
Willing for intercentre travel (to Kovan) & deployment
Strong interpersonal and communication skills
Positive work attitude, selfdriven, independent, team player with strong service mindset
Responsibility is a MUST in this job you need to be accountable, responsible and see through the job areas and tasks that you're given.

- MUST have INITIATIVE & be PROACTIVE. Passive & calculative attitude need not apply.

### Benefits:
###

Long service and performance bonus may be rewarded.

### Working Hours & Location:
###

Hougang Central
Tuesday to Friday: 3pm to 9.30pm
Saturday and Sunday: 8.30am to 6.30pm

### Good Things of the Job: Here's What's in

It For You:
###

A Happy, Positive & Cheerful environment
Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
Seated most, if not ALL the time (who likes standing?)
FULLY airconditioned environment that is CLEAN and NOT dusty and NOT hot
Endless learning opportunities having a wide scale of operations, we are able to satisfy your ambitions & learning needs

- Engaging job so do not expect to be bored with nothing to do or to do your own personal things.
If this sounds like the beginning of a great new challenge for you.

We look forward to hearing from you

Work Remotely

Job Types:
Full-time, Part-time, Permanent, Contract

Part-time hours: 15 per week

Salary:
$ $15.50 per hour

Benefits: