Customer Service Executive - Singapore - COMPASS GROUP (SINGAPORE) PTE. LTD.

COMPASS GROUP (SINGAPORE) PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

Job Summary

This role is responsible for ensuring the smooth daily operation of the reception area. As the first point of contact, creating a welcoming yet professional image of the company will be vital to this position. In addition, the role will include office management and administration duties.

Job Responsibilities:

Office Management

Be the brand ambassador for Compass Singapore office including receiving guest and managing the phone system with good telephone etiquette.
Manage office and pantry/ meeting room management including purchases, inventory management and office upkeep, season parking, landlord management, mails management, and local and overseas delivery.
Provide facilities management support for efficient and effective delivery of logistics and support services to the office environment.
Provide office equipment order, tracking and invoices processing together with Finance, including seeking approval.
Be the main point of contact for general vendors management relating to admin like FCM and any relevant office vendors.

Calendar Management

Provide secretarial support and manage top management calendar and meetings (Managing Director, Singapore).
Support travel arrangement and local and overseas claims for MD and Directors level (if needed)
Support management presentation and reporting.
Support other Directors claims (if any/ as needed).

Employee Engagement

Support employee engagement activities and planning together with Head of HR.
Propose ideas and execution of corporate events.
Support Townhalls and any relevant office events and initiatives.

Human Resources

New hires set up including face biometrics and tracking.
Support human resources admin support like Online Foreign Worker Address Service (OFWAS).
Work with Operations on uniform issuance for new hires.
Support total company training registrations and any related HR operations/ administration duties

Health and Safety Responsibilities:

Follow Compass health, safety and security procedures including reporting any incident in the office to Head of HSE and Head of Human Resources.
Maintain safe personal presentation standards in the office including as the appointed Fire Warden and First Aider for office.

Job Requirements:

Minimum 3 year of related experience
Diploma above qualification or relevant working experience
Good phone etiquette skills
Good communication skills – written and verbal
Ability to be resourceful, self-motivated and proactive in dealing of issues that may arise
Proficient in office applications
Team player and self-motivated
Ability to work in a team and independently
Ability to maintain confidentiality of data and information

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Landlord
Office Management
Administration
Payroll
Employee Engagement
Inventory Management
Good Communication Skills
Administrative Support
Corporate Events
Team Player
Human Resources
Employee Relations
Facilities Management

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